Privacy Policy

1. Introduction

The Intelligent Golfer ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, or interact with us.

2. Information We Collect

Personal Information

When you make a purchase, register for a membership, or sign up for our programs, we collect:

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely through our billing providers and payment processors, including BasisTheory and Keap, and any applicable payment processor used at checkout). We do not store complete credit card information.
• Account credentials for membership access
• Golf school registration details

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address, browser type, device information
• Pages visited, time spent on pages, referring URLs
• Cookies and similar tracking technologies
• Analytics data through Google Tag Manager, AnyTrack, and other third-party services

3. How We Use Your Information

We use your information to:

• Process orders, payments, and deliver products/services
• Manage membership subscriptions and renewals
• Provide customer support and respond to inquiries
• Send order confirmations, receipts, and important updates
• Administer golf school registrations and in-person events
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Analyze user behavior and optimize marketing campaigns
• Comply with legal obligations

4. Third-Party Services & Data Sharing

No Sale of Personal Information; Targeted Advertising

We do not sell your personal information for money. We may share certain identifiers and online activity information with analytics and advertising partners (such as Meta/Facebook, Google, TikTok and similar platforms) to measure performance, deliver relevant ads, and improve campaigns. Where required by law, you may have the right to opt out of certain forms of targeted advertising.

We work with trusted third-party service providers to operate our business:

• Payment Processing: We use billing providers and payment processors (including BasisTheory and Keap, and any applicable payment processor used at checkout) to process payments securely. We do not store complete credit card information.
• Analytics & Advertising: Google Tag Manager, AnyTrack, Facebook Pixel, Google Ads, TikTok Pixel, and other advertising platforms track conversions and user behavior to optimize our marketing.
• Email Marketing: Keap manages our email communications and marketing automation.
• Hosting & Infrastructure: Base44 and associated cloud services host our website and data.
• Shipping: Third-party carriers receive shipping addresses to fulfill physical product orders.

These providers have access only to the information necessary to perform their functions and are obligated to protect your data.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Remember your preferences and settings
• Track conversions from advertising campaigns
• Analyze website traffic and user behavior
• Deliver personalized content and advertisements

Your Choices: Cookies and Targeted Advertising

You can control cookies through your browser settings. Depending on your location and device, you may also be able to limit targeted advertising by:

• adjusting your ad preferences within the relevant platforms (e.g., Meta/Facebook, Google, TikTok); and/or
• using industry opt-out tools (e.g., the Digital Advertising Alliance or the Network Advertising Initiative).

If we implement a cookie preference banner, you can manage your cookie preferences through that tool at any time.

You may also request to opt out of targeted advertising where applicable by contacting us at support@theintelligentgolfer.ai.

6. Marketing Communications

If you opt-in to receive marketing emails, we may send you promotional content, product updates, and special offers. You can unsubscribe at any time using the link in our emails or by contacting us.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction data may be retained longer for accounting and tax purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Withdraw consent for marketing communications
• Request data portability
• Lodge a complaint with a data protection authority
• Opt out of targeted advertising / sharing for cross-context behavioral advertising (where applicable)

To exercise these rights, contact us at the information provided below. We may need to verify your identity before processing certain requests and will respond within the timeframe required by applicable law.

9. Legal Bases for Processing (EU/UK)

If you are in the European Union or United Kingdom, we process your personal information based on the following legal grounds:

• Contract: To provide products and services you request
• Consent: For marketing where required
• Legitimate interests: To improve services, prevent fraud, and measure marketing performance
• Legal obligations: For tax, accounting, and compliance requirements

10. International Users

If you access our services from outside the United States, your information may be processed and stored in the United States and other jurisdictions where our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

11. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

12. Do Not Track / Global Privacy Control

Some browsers transmit "Do Not Track" signals. We do not respond to DNT signals at this time. If we detect a Global Privacy Control (GPC) signal and applicable law requires honoring it, we will treat it as a request to opt out of certain targeted advertising.

13. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when changes were made. Continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Graves Golf
Email: support@gravesgolf.com
Website: https://theintelligentgolfer.ai/contact
Toll Free Inside the U.S.: (866) 377-2316
Outside the U.S: (405) 562-9225